What kind of things might a person looking for Microsoft authorised training expect to find today? Patently, companies should give access to a number of different options that meet the requirements of Microsoft authorised training routes. Additionally you might like to have a discussion on the careers that are available after you've completed your training, and the kind of person such a career could suit. Lots of people prefer to discuss what the best route is for them. Make sure your course is matched to your ability level and skills. The best companies will make sure that your training program is designed for the job you want to get.

Training support for students is an absolute must - locate a good company offering 24x7 direct access to instructors, as not obtaining this level of support will severely impede your ability to learn. Beware of institutions which use call-centres 'out-of-hours' - where an advisor will call back during normal office hours. This is no use if you're stuck and want support there and then.

Keep looking and you'll come across the very best companies that recommend and use online support 24x7 - including evenings, nights and weekends. Don't under any circumstances take less than this. 24x7 support is the only way to go when it comes to technical courses. Maybe late-evening study is not your thing; often though, we're working when traditional support if offered.

Looking at the myriad of choice out there, there's no surprise that a large percentage of trainees balk at what job they will enjoy. I mean, without any know-how of the IT industry, what chance is there for you to know what some particular IT person does each day? And of course decide on which educational path would be most appropriate for your success. To attack this, a discussion is necessary, covering a variety of different aspects:

* What hobbies you're involved with in your spare-time - these can reveal the things will provide a happy working life.

* Are you driven to get qualified because of a precise raison d'etre - e.g. are you looking at working based from home (maybe self-employment?)?

* Is your income higher on your priority-scale than anything else.

* Often, trainees don't consider the level of commitment demanded to attain their desired level.

* It makes sense to understand what differentiates each individual training area.

In actuality, it's obvious that the only real way to research these areas is via a conversation with someone who understands the IT industry (and more importantly the commercial requirements.)

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